The product

Every part of your Sterling environment, in one conversation.

Four capabilities, one interface. Ask questions, trace transactions, watch the server live, and let coverage grow on its own.

01 — ASK

Ask in plain English, get an answer with receipts.

Query any part of your live Sterling deployment — partner configs, business processes, certificates, schedules — and get an answer with the exact source records it came from. If there isn't enough evidence to answer confidently, Mercury Insight says so instead of guessing.

"Which trading partners have the highest error rates this month?"

"Show me every business process that touches the EDI 850 map."

"Which certificates expire in the next 30 days?"

02 — TRACE

Reconstruct any transaction across every log and record.

Give Mercury Insight a workflow ID, document ID, AS2 message ID, or even just a filename — it correlates the full transaction across databases, ELK logs, and archived files to show you exactly what happened and why.

Worked example: paste in a failed document's ID → Mercury Insight returns the full path it took through business processes, maps, and adapters, with the exact failing step highlighted and the log line that explains it.

03 — MONITOR

Live server telemetry, without a separate monitoring stack.

Real-time CPU, filesystem, and network charts for the Sterling server itself, fed directly by a lightweight file agent on your own infrastructure — no additional monitoring platform to license, install, or maintain.

CPU and memory utilization, live

Filesystem usage and growth trends

Network throughput on the Sterling server

04 — DISCOVER

Coverage that grows with your Sterling environment automatically.

A background process continuously looks for database tables in your environment that aren't wired in yet, and proposes what they're for. Nothing is auto-adopted — every hypothesis sits in a review queue until a human confirms it.

This means Mercury Insight's coverage keeps pace with custom tables, third-party add-ons, and schema changes over time, without waiting on a product update from us.

For technical evaluators

Built on a hybrid retrieval architecture, not a single search index.

Mercury Insight combines four retrieval methods — semantic/vector search, exact keyword match, structured SQL queries, and graph traversal — with a re-ranker that picks the right method per question.

Semantic / Vector Search

Exact Keyword Match

Structured SQL Queries

Graph Traversal

See it on your own environment

Ready to see what Mercury Insight finds in your Sterling deployment?

Request a demo and we’ll walk through real answers, evidence and all, before you sign anything.